Payment Policy
At LLX Sneakers, we are committed to providing a fast, transparent, and fully secure checkout experience for all customers across Europe.
All transactions are protected by advanced encryption systems and comply with European payment regulations (PSD2 and GDPR).
Accepted Payment Methods
We accept a variety of secure payment options to make your experience smooth and flexible:
-
💳 Credit & Debit Cards: Visa, Mastercard, American Express, Maestro.
-
💠 PayPal — available for most European countries.
-
🪙 Apple Pay and Google Pay — instant and contactless.
-
💶 Klarna and Clearpay — flexible “Pay Later” options (available in select countries).
-
🏦 SEPA Bank Transfer — for direct payments within the EU.
All transactions are processed in EUR (€).
If your bank operates in a different currency, conversion fees may apply according to your bank’s exchange rate policy.
Secure Payment Processing
Every payment is processed through encrypted PCI DSS Level 1–certified gateways, ensuring your data is handled with the highest level of security.
We use SSL (Secure Socket Layer) encryption across the entire checkout process.
Your financial details are never stored on LLX servers. They are transmitted securely to our authorized payment partners for processing under strict compliance with GDPR and EU data privacy regulations.
Payment Confirmation
-
Card & Digital Wallets: Instant or within 24 hours after authorization.
-
Bank Transfer: Usually confirmed within 2–3 business days.
-
Buy Now, Pay Later Services (Klarna, Clearpay): Subject to third-party approval and verification.
Once payment is confirmed, you’ll receive an Order Confirmation Email with your receipt and order details.
Currency, Taxes & Duties
All prices on linnaluxe.com are displayed in Euros (€) and include VAT (Value Added Tax) according to EU law.
For non-EU countries, additional customs or import duties may apply, which are the responsibility of the customer.
LLX Sneakers is not responsible for exchange rate differences or bank conversion fees applied by your provider.
Fraud Prevention & PSD2 Compliance
We operate under Strong Customer Authentication (SCA) as required by the European Payment Services Directive (PSD2).
This means that during checkout, you may be asked to verify your identity via your bank’s app, SMS code, or biometric confirmation to ensure maximum transaction security.
All payments are automatically screened for fraudulent activity using AI-driven verification systems.
Suspicious transactions are canceled and refunded immediately.
Failed or Declined Payments
If your payment is declined:
-
Verify that your card information and billing address are correct.
-
Check with your bank that international or online purchases are enabled.
-
Try another payment method (PayPal, Apple Pay, etc.).
If the issue persists, please contact us at support@llxsneakers.com — our team will assist promptly.
Refunds & Billing Issues
Refunds for returned orders are processed within 5–10 business days after approval.
Funds are always returned to the original payment method used at checkout.
You will receive an email confirmation once your refund is complete.
Customer Support
For any billing or payment inquiries, our team is available Monday to Friday, 9:00 AM – 6:00 PM (CET):
📩 Email: support@llxsneakers.com
📱 Instagram: @llx_sneakers
We guarantee a response within 24 business hours.
LLX Sneakers — secure European payments, compliant with PSD2 and GDPR.
Shop confidently with transparency, flexibility, and full protection at every step.