Privacy Policy

At LLX Sneakers, your privacy and trust are our top priorities.
We are fully committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information.
All data handling is carried out in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

Data Controller

The data controller responsible for processing your personal information is:

LLX Sneakers
Email: support@llxsneakers.com
Website: https://llxstore.com
Registered in the European Union.

Information We Collect

When you interact with our website or place an order, we collect the following data to process your request and provide the best possible service:

  • Personal Identification Data: name, billing and shipping address, phone number, email.

  • Payment Information: encrypted data processed securely by our authorized payment partners (we never store full payment details).

  • Order Information: products purchased, order history, preferences, and delivery status.

  • Technical Data: IP address, browser type, device information, operating system, and activity logs.

  • Cookies & Analytics Data: used to improve website performance and personalize your experience (see section 8).

Purpose of Data Processing

We collect and process your personal information solely for:

  • Order processing, payment verification, and delivery.

  • Customer service and communication related to your purchase.

  • Account management (if you register an account).

  • Legal and tax obligations related to transactions.

  • Marketing communications (only if you have provided consent).

  • Website improvement, analytics, and fraud prevention.

We do not sell, trade, or rent your personal information to any third party.

Legal Basis for Processing

Your personal data is processed under one or more of the following legal bases:

  • Performance of a Contract: to process and deliver your order.

  • Legal Obligation: for accounting, tax, or compliance purposes.

  • Legitimate Interest: to enhance our services and protect against fraud.

  • Consent: for marketing or newsletter communications (you can withdraw consent anytime).

Data Retention

We retain your personal data only as long as necessary for the purposes stated above:

  • Order and invoice information: up to 10 years, as required by EU tax law.

  • Marketing data: until you withdraw consent.

  • Analytical data: anonymized and retained only for internal performance purposes.

After the retention period, your data will be securely deleted or anonymized.

Data Sharing & Third-Party Services

We may share your information only with trusted third-party providers essential to our operations:

  • Payment Processors: to securely handle transactions (e.g., Stripe, PayPal, Klarna).

  • Shipping Partners: for order delivery and tracking (e.g., DHL, DPD, UPS).

  • IT & Hosting Services: to maintain our online infrastructure.

  • Analytics Providers: Google Analytics, Meta Ads, etc., to improve site functionality.

All partners are GDPR-compliant and process your data strictly under our instructions.

Your Data Rights (Under GDPR)

As a resident of the European Union, you have the following rights:

  • Right to Access: request a copy of your personal data.

  • Right to Rectification: correct any inaccurate or incomplete information.

  • Right to Erasure (“Right to be Forgotten”): request deletion of your data.

  • Right to Restrict Processing: limit how your data is used.

  • Right to Data Portability: obtain your data in a structured, machine-readable format.

  • Right to Object: opt out of marketing communications at any time.

To exercise any of these rights, contact us at support@llxsneakers.com
We will respond to your request within 30 days as required by law.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies allow us to:

  • Remember your preferences and shopping cart.

  • Analyze site traffic and performance.

  • Deliver relevant content and promotions.

You can manage or disable cookies anytime via your browser settings.
For more details, please see our Cookie Policy (available on our site footer).

Data Security

We use industry-standard SSL encryption, secure servers, and firewalls to protect your data against unauthorized access, loss, or alteration.
All LLX staff and third-party partners are trained in data protection and bound by confidentiality agreements.

International Data Transfers

Your information may be processed outside the European Economic Area (EEA) by trusted partners (e.g., payment or shipping providers).
In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are in place to protect your data.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The latest version will always be available on our website.
The last update date will be indicated at the bottom of the page.

Contact Us

For any questions about how your data is handled, please contact our Data Protection Team:
📩 Email: support@llxsneakers.com
📱 Instagram: @llx_sneakers

LLX Sneakers — European excellence, transparency, and full GDPR compliance.
Your data. Your rights. Your confidence.